Resource Center
Take a deeper dive into the future of omnichannel returns.
Analytics That Can Help You Save on Ecommerce Returns
When it comes to ecommerce returns, categories matter. Learn where and how to start looking for your cost savings.
Featured Resources
Consumer Returns in the Retail Industry 2021
This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2021. Read More
Reducing Risk in the Game
This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More
Sell More, Lose Less During #RetailRecovery
This infographic-style booklet identifies six focus areas that can increase revenue and reduce loss in stores during re-opening. Read More
Remodeling an Old Fashioned Return Counter
This retailer’s return procedures made it a target for organized retail crime and return abusers. See how it addressed the issue. Read More
Case Study
Profit Protection in the Spotlight
Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More
Uncovering More Employee Fraud Faster with AI
A retailer’s leadership wondered what practical benefit AI would have on its operations. This case study outlines the impressive results. Read More
Outfitted for Return Optimization
Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More
Global Retailer Tallies Successes
Learn how this UK-based retailer achieved a 200+% ROI in the first year and a 15% reduction in fraud overall. Read More
Product Information
Incent Increases Consumer Value
Appriss® Incent targeted incentives helps omnichannel retailers turn returns into new revenue and profits. Find details in this quick overview. Read More
Secure Store: Beyond Exception Reporting with AI
Appriss® Secure exception analytics helps retailers reduce loss from employees, vendors, and processes? Find out in this quick overview. Read More
Verify Helps Enable Flexible Return Policies
Delight your best consumers with Appriss® Verify return authorization. It reduces friction and features real-time analytics across all your channels. Read More
Video
2020 Examples of Return Fraud
What were the most common forms of return fraud experienced by US retailers in 2020? Find out in less than a minute. Read More
A Fish Tale, a Fraud Tale
This short explainer video explains how you could benefit when artificial intelligence (AI) augments exception reporting. Read More